Frequently Asked Questions
Everything you need to know about shopping with Zandu Care
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Depending on your location, standard shipping takes between 3 to 7 business days to arrive.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal using your order number.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.
Do you offer international shipping?
Currently, Zandu Care ships to select countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.